Last Updated: 7/2020
AUTOMATIC COLLECTION OF INFORMATION
Certain information about Website visits is automatically recorded by the standard operation of the internet servers on which the Website is hosted. The information BB automatically collects may include IP addresses, type of browser being used by you, the number and frequency of visits to the Website, the date and time you access the Website, the length of your stay and the specific pages and links you access while visiting the Website, and demographic information concerning the country of origin of your computer and the language(s) used by it.
COLLECTION OF INFORMATION BY COOKIES
INFORMATION YOU VOLUNTARILY SUBMIT
BB may collect personal information (which may include first and last name, gender, birth date, physical addresses, e-mail address, home or mobile number, frequency of visits to BB restaurants and any other information you voluntarily provide) when you voluntarily submit this information to BB or voluntarily register as a user of the Website. For example, you may choose to provide us with your personal information in order to participate in sweepstakes or contests or participate in a promotion, place online orders, purchase gift certificates, gift cards, or other merchandise, provide content submissions, join our customer loyalty program (if applicable), register for our BB eClub, contact BB, make suggestions, or participate in online interactive activities, surveys or marketing research.
If you’ve signed up for mobile text messaging from BB, you consent to receiving recurring text message alerts regarding exclusive offers and promotions. You understand that you do not have to sign up for this program in order to make any purchase, and your consent is not a condition of any purchase. Standard message and data rates may apply. You can opt out of receiving text messages from BB at any time. To stop receiving our text messages, you can opt out by emailing [email protected]. Include STOP in the subject line and your cell phone number in the body of your email. Text HELP to 23776 for more info, or contact us at [email protected].
USE OF PERSONAL INFORMATION
SOCIAL NETWORKING SERVICES
If you choose to access or make use of third party social networking services (for example, Facebook, Twitter or other services), we may receive personal information about you that you have made available to those services, including the geographic location of your mobile device and information about your contacts on those services. Some social networking services may allow you to transfer content from our Website to your contacts or to retrieve information about your contacts so you can connect with them on our Website. Some social networking services also will facilitate your registration for our Website or personalize or enhance your experience on our Website. Your decision to use a social networking service is completely voluntary. However, you should make sure you are comfortable with the information your third party social networking services may make available to our Website by visiting and reviewing the privacy policies of those third party social networking services’ websites and by modifying your privacy settings directly on those websites. Any personal information we receive through third party social networking services may be used as described above.
PERSONAL INFORMATION ABOUT CHILDREN
BB’s Website is not intended for use by children under 13 years of age. Accordingly, BB does not knowingly collect age identifying information or personal information from children under 13 years of age at the Website. BB hereby advises all visitors to the Website under 13 years of age not to disclose or provide any personally identifiable information on the Website. In the event BB discovers that a child under the age of 13 has provided personally identifiable information on the BB Website, BB will not use this information and will delete the child’s personally identifiable information from the BB files to the extent technologically possible to maintain compliance with the Children’s Online Privacy Protection Act (“COPPA”). If you have knowledge that a child has provided BB personal information please contact BB at [email protected].
BB strives to maintain precautions, internal controls and procedures to ensure that the personal information you share with BB is handled in a safe, secure and responsible manner. BB employs security measures and safeguards to help protect the confidentiality and integrity of personal information and to reduce the risk of loss, unauthorized access, misuse, disclosure or alteration of the personal information in BB’s control. Remember that any information or data transmitted electronically using the internet may not be absolutely secure. BB assumes no liability for the loss of any information that you transmit to us using the internet.
Because your credit card security is a high priority, BB and BB’s third party processing merchants take numerous steps to ensure your payment information is processed confidentially. Website use is secured during transmission using industry standard e-commerce security technology such as Transport Layer Security (TLS) and its predecessor, Secure Sockets Layer (SSL), encryption technology. BB uses TLS and SSL technology to prevent such information from being intercepted and read as it is transmitted over the Internet.
BB understands if you do not feel comfortable sending your credit card information to us over the Internet; therefore, BB will accept your valid payment when you visit a BB restaurant location or contact a BB restaurant location via telephone. If you wish to purchase a gift card please visit the nearest BB restaurant and indicate that you wish to purchase a gift card.
LINKING TO THIRD PARTY WEBSITES
UNITED STATES ONLY
Our Website is intended for use by residents of the United States of America only. If you are located outside of the United States and you are visiting the Website, or if you otherwise contact BB, please be advised that any information you provide to us will be transferred to the United States and that by submitting information you explicitly authorize this transfer and the processing of this information within the United States.
YOUR CALIFORNIA PRIVACY RIGHTS
Under California Law, California residents have the right to request in writing from businesses with whom they have an established business relationship, (1) a list of the categories of personal information, such as name, address, e-mail address, and the type of services provided to the customer, that a business has disclosed to third parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third parties’ direct marketing purposes, and (2) the names and addresses of all such third parties. To request the above information, please e-mail us at: [email protected], or write to us at: Bravo Brio Restaurants, LLC, ATTN: Privacy Enforcement, 4700 Millenia Blvd, Suite #400, Orlando, Florida 32839, with a specific reference to California Disclosure Information. We will respond to such written requests within 30 days following receipt at the e-mail or mailing address stated above. If we receive your request at a different e-mail or mailing address, we will respond within a reasonable period of time. Please note that we are only required to respond to each customer once per calendar year.
ACCESS TO AND MANAGING YOUR PERSONAL INFORMATION
Bravo Brio Restaurants, LLCAttn: Privacy Enforcement4700 Millenia Blvd Suite #400Orlando, Florida 32839
Email: By providing your email address to BB during your eClub sign up, you are opting-in to receive marketing emails from BB and other restaurant concepts under the brand of Earl Enterprises® which include Planet Hollywood®, Cafe Hollywood and Earl of Sandwich®. You can opt out of receiving our marketing eClub emails at any time. You may opt out of this list at any time. To stop receiving our marketing emails, email us at [email protected] or follow the unsubscribe instructions included at the end of any marketing email you receive from us. Please note, however, that opting out of these emails will not stop operational or transactional emails, such as order confirmation or customer service email responses. If you notify us by email or letter request, be sure to include your full name, address, phone number and email address and indicate the specific nature of your request. If you want to “opt in” or “opt out” from receiving email marketing communications, specify the type of email marketing communication you wish to receive or stop receiving. BB will take appropriate steps to implement your request. It may take up to ten (10) business days until the change(s) take effect. You may still receive or not receive marketing communications from BB.
Text Messaging: You can opt out of receiving text messages from BB at any time. To stop receiving our text messages, you can opt out by emailing [email protected]. Include STOP in the subject line and your cell phone number in the body of your email.
Bravo Brio Restaurants, LLC
Attn: Privacy Enforcement
4700 Millenia Blvd Suite #400
Orlando, Florida 32839